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Return Policy

Refund/Return Policy

Goods can be returned under certain conditions:

  1. Purchases must be returned in new and unused condition with the original manufacturer’s packaging.
  2. Items must be returned within 30 days of receipt.
  3. Only items in stock colors can be returned – custom colors are non-returnable.
  4. No items with custom features, options or graphics are eligible for return.
  5. Pre-approval and authorization by the manufacturer are required prior to return.

 All returned merchandise will be subject to a 20% restocking fee.

Outbound freight costs are non-refundable.

Return freight will be arranged by the manufacturer, and customer is responsible for return freight costs which will be deducted from the refund.

To request a return, please contact Live Chat or Customer Service. Please have your invoice number ready along with a list of items to return, which can be found on your packing slip.

By phone: 800-851-3887 (Mon - Fri 9 am - 5 pm PST)

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Certified as Bear-Resistant by the Interagency Grizzly Bear Committee (IGBC)

BearSaver products meet all the specific Interagency Grizzly Bear Committee (IGBC) criteria. The protocol for testing was developed through a cooperative effort among Interagency Grizzly Bear Committee (IGBC), Montana Fish, Wildlife and Parks, the US Forest Service, the Living with Wildlife Foundation, and the Grizzly & Wolf Discovery Center.